While rating is only part of the puzzle in terms of getting your app to the top of Android Market for its category, it’s a part that you should never ignore. Good ratings not only help an app’s placement; they also encourage customers to take a risk on the app. Getting good ratings isn’t easy. Most app users don’t bother to rate the app at all. With these five tips, you can improve your app’s rating overall in Android Market.
Improve an App Rating in Android Market
- Make sure that nothing in the app crashes.
If the app fails and has to be restarted, reviews will go down the toilet. It doesn’t matter how great the app is. The crash is what will get attention. It’s better to release an app with fewer features than an app that sometimes crashes.
- Ask users to rate the app.
If you’ve added the rating button to your app, you can simply have an arrow point downward and to the left (the settings button) to have them instantly rate the app on Android Market.
- React to users feedback.
Whenever you get a bad rating, try to respond to the user and solve their problem. They may re-rate you later and improve the rating.
- Keep the app non-controversial.
If an app is politically controversial or otherwise offensive to some groups, it will get rated badly. Consider the ‘Is My Son Gay’ app, which upset so many users that Google ended up pulling the app from their store. Even if your app doesn’t violate any Google policies, controversy will lower your ratings.
- Be easy to reach.
If a user has a problem and they can’t reach you, they might write a bad review while they’re waiting for a response. If they can reach you directly, they might well spare you the bad review!
Following these five tips will help get app ratings that can make an app great. How do you get great app ratings?